Policies

Cancellation and No-Show Policy

Time is a valuable resource, Melissa respect yours and appreciates that you respect hers as well. There is a 24-hour cancellation and no-show policy in place.

If you wish to book, alter or cancel an appointment, you can do so by contacting Melissa Elvery directly via one of these methods of contact.

If more than 24 hours’ notice is given, the booking can be cancelled or rescheduled to another time. If you cancel your appointment within 24 hours of the appointment time, you may be charged the full fee of your booked in session, at the discretion of Melissa Elvery.¬†This is applicable to all clients. If you do not show up to an appointment it is considered a cancelled appointment.

The term Clients refers the individual client, group booking clients, organisers of corporate or private functions or any other person that makes contact for services for self or the person or persons receiving the treatment from Melissa.